Important News



Apple System Maintenance on 23 Jan 2022

Apple system is scheduled for maintenance on Sunday, 23 January 2022 from 3:00 pm. We apologise that same-day repair is unavailable during this time.

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Apple System Maintenance on 31 Oct 2021

Apple system is scheduled for maintenance on Sunday, 31 October 2021 from 2:00 pm. We apologise that same-day repair is unavailable during this time.

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Chinese New Year 2021

Dear friends of A.LAB,

Happy Chinese New Year!

A.LAB is open on the eve of CNY on 11 February from 11 am to 4 pm.

We will close on Day 1 to 3 of CNY on 12-14 February 2020. And we’ll be back on 15 February! Moo…

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Christmas 2020 & New Year’s Day 2021

Naughty or Nice.
A.LAB remains open this Christmas and New Year from 11:00 am to 7:30 pm. Have a merry one!

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AirPods Pro Service Program for Sound Issues

Apple has determined that a small percentage of AirPods Pro may experience sound issues. Affected units were manufactured before October 2020. An affected AirPods Pro may exhibit one or more of the following behaviors:

  • Crackling or static sounds that increase in loud environments, with exercise or while talking on the phone
  • Active Noise Cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise

 

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